Privacy Policy

Introduction
At Mudir App, we are committed to protecting your privacy. This policy explains how we collect, use, and share your personal information when you use our website, applications, or communicate with us through services such as WhatsApp Business.
By using our services, you agree to the terms outlined in this policy.

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1. Data We Collect

We collect various types of information to deliver and improve our services:
• Contact Information: Name, phone number, email address.
• Property and Transaction Information: Type of property, booking or contract details, payment data, geographic location.
• Technical Data: IP address, device type, browser type, operating system.
• Data from Third-Party Apps (e.g., WhatsApp): Message content, date and time of communication, user identifier.
• Optional Information: Survey responses, service ratings, feedback.

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2. How We Use Your Data

We use your data to:
• Process real estate inquiries and bookings.
• Communicate with you through channels such as WhatsApp to send updates or real estate offers.
• Enhance your browsing experience on our website.
• Comply with legal and regulatory obligations.

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3. Data Sharing

We may share your data with:
• Payment service providers – to process transactions.
• Marketing or technical support companies.
• Communication platforms such as WhatsApp.
• Legal authorities upon official request.

We confirm that we do not sell your data to any third party for marketing purposes.

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4. Cookies

We use cookies to enhance your experience by:
• Remembering your preferences (such as language or property type).
• Analyzing website usage.
• Personalizing content and offers.

You can manage your cookie settings through your browser preferences.

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5. Data Security and Protection

We apply strong security measures to protect your data, including:
• SSL encryption for data transmission.
• Firewalls to secure our systems.
• Restricted employee access to personal data.

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6. Your Rights

You have the right to:
• Request a copy of your personal data.
• Modify or delete your information.
• Object to the use of your data for marketing purposes.

To exercise these rights, please contact us using the details below.

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7. Changes to This Policy

This policy may be updated from time to time. You will be notified of any material changes.

8. Contact Us

For inquiries regarding this Privacy Policy, please contact us via:
• Email: [email protected]
• Phone: +201061700292
• Address: Cairo, Arab Republic of Egypt